Order and service hotlines
Our employees of the telephone hotline are your contact number 1 in all questions around your orders.
Free of charge, from Mon-Fri from 10 am - 5 pm.
0800 0700601
Clarissa Behnk, Head of E-Commerce
"If you have any questions about your orders, our team will be happy to help. We look forward to your call"
We will be happy to answer your questions about the following topics:
- place an order by phone number
- Questions about the status of your open order
- Information about return or invoice questions
- Information about shipping costs
- Questions about special orders
- Details about the delivery of your order
- Obtain complaint information
- Information about vouchers and promotion codes
- and much more